ORG33 am 06.12.14

[Hallo133]

Hallo, wofern ich mich erinnern kann:

Detail:
- difference: implicit /explicit knowledge and individual/colactive knowledge
- 5 Instruments of QM
- why is communication important in change managment
- ??
- ??


Komplex:
1.1. "dealing with resistance" waht mistakes can the executives make in the change management process (20p)
1.2. name 5 main topics how you can provide these mistakes and what obstacles are there accoirding to change management.

2.1. Knowledge management....??
2.2. Knowledge management....??